ChenMed

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ChenMed jobs

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:<ul><li>Measures and records patient vital signs; records patient interview and medical history.</li><li>Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>Performs other duties as assigned and modified at manager’s discretion.</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES:<ul><li>Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</li><li>Exceptional oral and written communication skills, time management skills and organizational skills</li><li>Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</li><li>Mindset focused on resolving problems for patients and achieving team goals</li><li>Knowledge of medical products, terminology, services, standards, policies and procedures</li><li>Skilled in basic phone and computer operation</li><li>Must be detail-oriented to ensure accuracy of reports and data</li><li>Ability to maintain effective and organized systems to ensure timely patient flow</li><li>Ability to act calmly in busy or stressful situations</li><li>Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed</li><li>Spoken and written fluency in English</li></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High school diploma or equivalent education (GED) required</li><li>Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required</li><li>A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience</li><li>Experience working with geriatric patients is a plus</li><li>EMR system experience preferred</li><li>Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment</li></ul>​​We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Pembroke Pines Florida ChenMed Job ID #R0041109. Posted job title: Cma

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:<ul><li>Coordinates and processes patient referrals to completion with precision, detail and accuracy.</li></ul>Definition of completion:<ul><li>Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.</li><li>Orders have been approved (when needed).</li><li>Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.</li><li>Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).</li><li>Completes orders with proper documentation on where patient is scheduled and how patient was notified.</li><li>Referrals have been sent to specialist office &amp; confirmed receipt.</li><li>Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. </li><li>Enters all Inpatient and Outpatient elective procedures in HITS tool.</li><li>Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.</li><li>Participates in Super Huddle and provides updates on high priority patients referrals.</li><li>Addresses referral based phone calls for Primary Care Physicians panel.</li><li>Completes and addresses phone messages within 24 hours of call.</li><li>Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) </li><li>Retrieves consultation notes from the consult tracking tool.</li><li>Follows up on all Home Health and DME orders to ensure patient receives services ordered.</li><li>Provide extraordinary customer service to all internal and external customers (including patients and other</li><li>ChenMed Medical team members) at all times. Utilization of patient messaging tools.</li><li>Performs other related duties as assigned.</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Knowledge of medical terminology, CPT, HCPCS and ICD coding desired</li><li>Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties</li><li>Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems</li><li>Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner</li><li>Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks</li><li>Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software</li><li>Ability and willingness to travel locally within the market up to 10% of the time</li><li>Spoken and written fluency in English; Bilingual a plus</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Knowledge of medical terminology, CPT, HCPCS and ICD coding desired</li><li>An understanding of the company's patient population, including the complexities of Medicare programs</li><li>Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.</li><li>An understanding of the company's patient population, including the complexities of Medicare programs</li><li>Detail-oriented with the ability to multi-task.</li><li>Able to exercise proper phone etiquette.</li><li>Ability to navigate proficiently through computer software systems &amp; use technology.</li><li>Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.</li><li>Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.</li><li>Spoken and written fluency in English; bilingual preferred.</li></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High School diploma or equivalent required</li><li>A minimum of 1 year of referral experience in a healthcare setting required.</li><li>Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.</li><li>Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred</li><li>Healthcare experience within the Medicare Advantage population preferred.</li><li>Medical Assistant certification preferred</li><li>CPR for Healthcare Providers is preferred</li></ul>We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Cincinnati Ohio ChenMed Job ID #R0041087. Posted job title: Cma

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:<ul><li>Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.</li><li>Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. </li><li>Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.</li><li>Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.</li><li>Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.</li><li>Clearly communicates information about ChenMed clinical personnel to patients and other individuals.</li><li>Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.</li><li>Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.</li><li>Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.</li><li>Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.</li><li>Participates in daily and weekly huddles to provide details on patients.</li><li>Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.</li></ul>Other responsibilities may include:<ul><li>Maintains the confidentiality of patients’ personal information and medical records.</li><li>Reviews patients’ personal and appointment information for completeness and accuracy.</li><li>Transmits correspondence by mail, email or fax.</li><li>Performs other duties as assigned and modified at manager’s discretion.</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Exceptional customer service skills and passion for serving others</li><li>Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems</li><li>Knowledge of ChenMed Medical products, services, standards, policies and procedures</li><li>Skilled in operating phones, personal computers, software and other basic IT systems</li><li>Ability to communicate with employees, patients and other individuals in a professional and courteous manner</li><li>Detail-oriented to ensure accuracy of reports and data</li><li>Outstanding verbal and written communication skills</li><li>Demonstrated strong listening skills</li><li>Positive and professional attitude</li><li>Knowledge of ChenMed Medical products, services, standards, policies and procedures</li><li>Proficient in Microsoft Office Suite products including Excel, Word and Outlook</li><li>Ability and willingness to travel locally and regionally up to 10% of the time</li><li>Spoken and written fluency in English</li></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High school diploma or equivalent education required</li><li>Graduation from a nationally accredited Medical Assistant program preferred</li><li>A minimum of 1 year of work experience in a medical clinic or similar environment required</li><li>BLS for Healthcare Providers preferred</li></ul>We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Decatur Georgia ChenMed Job ID #R0041081. Posted job title: Front Desk Team Member / Cma

ChenMed New Orleans Louisiana ChenMed Job ID #R0041056. Posted job title: Cma, New Orleans East Clinic

ChenMed Portsmouth Virginia ChenMed Job ID #R0041054. Posted job title: Cma

ChenMed St. Louis Missouri ChenMed Job ID #R0041025. Posted job title: Cma

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Care Promoter 1, Market Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter Float vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter Market Float supports our Physician-lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:<ul><li>Measures and records patient vital signs; records patient interview and medical history.</li><li>Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>Performs other duties as assigned and modified at manager’s discretion.</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Knowledge of medical products, terminology, services, standards, policies and procedures</li><li>Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</li><li>Exceptional oral and written communication skills, time management skills and organizational skills</li><li>Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</li><li>Mindset focused on resolving problems for patients and achieving team goals</li><li>Skilled in basic phone and computer operation</li><li>Must be detail-oriented to ensure accuracy of reports and data</li><li>Ability to maintain effective and organized systems to ensure timely patient flow</li><li>Ability to act calmly in busy or stressful situations</li><li>Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>Ability and willingness to travel locally and/or regionally up to 80% of the time to assist in covering other centers, as needed</li><li>Spoken and written fluency in English</li></ul><ul></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High school diploma or equivalent education (GED) required</li><li>Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required</li><li>A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience</li><li>Experience working with geriatric patients is a plus</li><li>EMR system experience preferred</li><li>Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment</li></ul>We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Tampa Florida ChenMed Job ID #R0041016. Posted job title: Cma- Float

ChenMed Chicago Illinois ChenMed Job ID #R0041006. Posted job title: Cma

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Pharmacy Technician is responsible for assisting with the practice of pharmacy in accordance with state and federal regulations. The incumbent is responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Duties and responsibilities include assisting and coaching pharmacy technicians in the operation of the pharmacy systems and ensures compliance to the company’s policies and procedures. Employees model and deliver the highest level of quality healthcare while working directly with patients and their families, doctors and other medical personnel. Supervision is received from the Pharmacist who reviews work for attainment of desired objectives and conformity with departmental policies and procedures through conferences, personal inspections and review of report.ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Reviews and complies with the Pharmacy Technician Code of Conduct.</li><li>Helps healthcare providers and patients by greeting them in person or by phone; answering questions and request; referring inquiries to the Pharmacist that require their attention.</li><li>Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level: anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.</li><li>Maintains knowledge of asset protection techniques, creates claims for order errors and damaged goods.</li><li>Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.</li><li>Performs duties assigned by the Pharmacist such as utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting, pouring pharmaceutical drugs, verifying medicine is correct and checking for possible interactions.</li><li>Reports, immediately, prescription error to the Pharmacist and adheres to company policies and procedures in regard to pharmacy errors and quality improvement.</li><li>Follows all applicable government regulations including HIPAA, Medicare and Co-pay requirements.</li><li>Engages patients by offering assistance, resolving issues and answering questions to ensure a positive patient experience.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.</li><li>Directs and assists team members as needed to maintain workflow and meet/ complete deadlines as assigned by the Pharmacy Manager or Pharmacist on duty.</li><li>Processes claims for 3rd party reimbursement efficiently and correctly to third-party insurance providers to obtain payment.</li><li>Earns and maintains certification and licensure as required per state regulations. Attends training and completes as requested by the Pharmacy Manager and acquires continuing education credits.</li><li>Maintains knowledge and skill in healthcare and pharmacy. </li><li>Performs other duties as assigned and modified at manager’s discretion.</li></ul><ul></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Knowledge of ChenMed products, services, standards, policies and procedures</li><li>Knowledge of pharmacy law and medical terminology</li><li>Strong interpersonal skill and well-developed verbal and written communication skills</li><li>Good math and analytical skills</li><li>Ability to multitask, work independently, meet deadlines and be flexible</li><li>Excellent organization skills and detailed oriented</li><li>Basic proficiency in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook</li><li>Spoken and written fluency in English</li><li>This position may require travel nationwide for training and support purposes as needed</li></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High School or equivalent; experience can substitute for education on a year for year basis above the minimum required</li><li>Board of Pharmacy technician registration; maintain current licensure and certification for state</li><li>Minimum one (1) year of experience in a pharmacy setting to include pharmacy/medical data entry experience </li></ul>We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Orlando Florida ChenMed Job ID #R0041001. Posted job title: Pharmacy Technician

ChenMed Houston Texas ChenMed Job ID #R0040993. Posted job title: Bilingual Cma

ChenMed Decatur Georgia ChenMed Job ID #R0040976. Posted job title: Cma

ChenMed Atlanta Georgia ChenMed Job ID #R0040975. Posted job title: Cma 1

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Medical Assistant is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of a Medical Assistant vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Medical Assistants perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Medical Assistant is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:<ul><li>Measures and records patient vital signs; records patient interview and medical history.</li><li>Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>Performs other duties as assigned and modified at manager’s discretion.</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES:<ul><li>Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</li><li>Exceptional oral and written communication skills, time management skills and organizational skills</li><li>Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</li><li>Mindset focused on resolving problems for patients and achieving team goals</li><li>Knowledge of medical products, terminology, services, standards, policies and procedures</li><li>Skilled in basic phone and computer operation</li><li>Must be detail-oriented to ensure accuracy of reports and data</li><li>Ability to maintain effective and organized systems to ensure timely patient flow</li><li>Ability to act calmly in busy or stressful situations</li><li>Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed</li><li>Spoken and written fluency in English</li></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High school diploma or equivalent education (GED) required</li><li>Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required</li><li>A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience</li><li>Experience working with geriatric patients is a plus</li><li>EMR system experience preferred</li><li>Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment</li></ul>​​We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Westwego Louisiana ChenMed Job ID #R0040969. Posted job title: Cma,  Spanish Bilingual, Westwego Clinic

ChenMed Columbus Ohio ChenMed Job ID #R0040965. Posted job title: Cma

ChenMed Columbus Ohio ChenMed Job ID #R0040958. Posted job title: Cma

ChenMed Louisville Kentucky ChenMed Job ID #R0040957. Posted job title: Cma

ChenMed Jacksonville Florida ChenMed Job ID #R0040929. Posted job title: Cma

ChenMed St. Petersburg Florida ChenMed Job ID #R0040924. Posted job title: Cma - Early Embrace

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:<ul><li>Measures and records patient vital signs; records patient interview and medical history.</li><li>Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.</li><li>Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.</li><li>Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.</li><li>Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.</li><li>Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.</li><li>Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.</li><li>Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.</li><li>Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.</li><li>Performs other duties as assigned and modified at manager’s discretion.</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES:<ul><li>Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families</li><li>Exceptional oral and written communication skills, time management skills and organizational skills</li><li>Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders</li><li>Mindset focused on resolving problems for patients and achieving team goals</li><li>Knowledge of medical products, terminology, services, standards, policies and procedures</li><li>Skilled in basic phone and computer operation</li><li>Must be detail-oriented to ensure accuracy of reports and data</li><li>Ability to maintain effective and organized systems to ensure timely patient flow</li><li>Ability to act calmly in busy or stressful situations</li><li>Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed</li><li>Spoken and written fluency in English</li></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High school diploma or equivalent education (GED) required</li><li>Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required</li><li>A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience</li><li>BLS for Healthcare Providers required</li><li>Experience working with geriatric patients is a plus</li><li>EMR system experience preferred</li></ul>We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Orlando Florida ChenMed Job ID #R0040915. Posted job title: Cma (Bilingual - Spanish Or Creole)

Salary will be competitive and based on equitable consideration of qualifications and experience. 
We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.ESSENTIAL JOB FUNCTIONS: The Care Coordinator will work with Care Center of Excellence, Physician Management Resources (PMR), market leaders, external clients and HMO to establish, maintain and support outpatient utilization management in PMR and delegated utilization management in ChenMed Medical Centers. Primary Duties and Responsibilities <ul> <li>Daily review of approved and pended outpatient requests for PMR clients and ChenMed Markets.</li> <ul> <li>Provide insights to the PMR team and Network Director and work with them to take action.</li> </ul> <li>Facilitate a daily process to help redirect poorly supported requests by: <ul> <li>Providing feedback to Humana, Careplus, Wellcare and Coventry and working through daily authorization requests when information is missing.</li> <li>Create process for managing requests when patients need to see the primary care provider by coordinating with primary care provider and Market leaders.</li> <li>Enable a member of PMR network or clinical team to reach out to authorization requester when deemed necessary.</li> </ul></li> </ul> Other responsibilities may include: <ul> <li>Drive the current delegated/non-delegated utilization management model to a sustainable and reproducible one dependent on market needs.</li> <li>Travel as needed to PMR &amp; ChenMed markets for training and support.</li> </ul> KNOWLEDGE, SKILLS AND ABILITIES: <ul> <li>Excellent analytical skills in order to solve the complex and logistical problems.</li> <li>Strong communication and interpersonal skills, both written and verbal, as well as delivery skills for presentations and training.</li> <li>Excellent organizational skills with ability to effectively manage multiple tasks and responsibilities.</li> <li>Ability to deliver efficient, high quality results within tight deadlines.</li> <li>Works well independently and within a team.</li> <li>Excellent influencing and negotiation skills. </li> <li>Ability to explain complicated financial terms and utilization data to physicians/staff. </li> <li>Ability to understand, interpret and communicate all types of provider, regulatory contracts and utilization management data.</li> <li>Fluent in English.</li> </ul> EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS: <ul> <li>Bachelor's degree.</li> <li>3+ years Utilization Management and/or Provider Relations or Healthcare Analyst experience or similar background. </li> <li>Advanced MS Word and Excel. </li> <li>The ability to establish credibility quickly and the willingness to take a strong approach to leadership.</li> </ul> <ul> <li>An understanding of the communities that ChenMed and PMR serves, including the complexities of Medicare programs to patients in the current healthcare marketplace.</li> </ul> KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Knowledge of medical terminology, CPT, HCPCS and ICD coding desired</li><li>An understanding of the company's patient population, including the complexities of Medicare programs</li><li>Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.</li><li>An understanding of the company's patient population, including the complexities of Medicare programs</li><li>Detail-oriented with the ability to multi-task.</li><li>Able to exercise proper phone etiquette.</li><li>Ability to navigate proficiently through computer software systems &amp; use technology.</li><li>Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.</li><li>Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.</li><li>Spoken and written fluency in English; bilingual preferred.</li></ul>EDUCATION AND EXPERIENCE CRITERIA:<ul><li>High School diploma or equivalent required</li><li>A minimum of 1 year of referral experience in a healthcare setting required.</li><li>Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.</li><li>Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred</li><li>Healthcare experience within the Medicare Advantage population preferred.</li><li>Medical Assistant certification preferred</li><li>CPR for Healthcare Providers is preferred</li></ul>We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.  ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply

ChenMed Portsmouth Virginia ChenMed Job ID #R0040910. Posted job title: Cma

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA - Clinic

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA - Float

$33K-48K/year

CMA

$33K-48K/year

Pharmacy Technician

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA - Clinic

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year

CMA

$33K-48K/year