Supervisor Registered Nurse (RN) - DOU - Direct Observation Unit
Atrium Health Mercy
Charlotte, NC

Overview

This position is Sign-on Bonus eligible. In addition to the sign-on bonus, this position is eligible for a relocation bonus if current residency is outside of the designated distance to facility. New teammates at Atrium Health are eligible for robust benefits packages and paid time off. 

Our Unit: 2-North is a 16-bed med surg tele/observation and 11-bed horizons detox unit. Most common diagnoses are:​

• New diagnosis DM​
• Chest Pain; R/O stroke​
• Abdominal pain​
• GI bleed​
• Detox​
• Suicidal Ideation​
• Altered Mental Status

Atrium Health Mercy is a 196-bed facility of Carolinas Medical Center (CMC). Located 1.3 miles from CMC, Mercy is one of two Carolinas Medical Center locations. Atrium Health Mercy is Magnet designated in Nursing Excellence and is also a Planetree designated patient-centered hospital. 

As a Planetree Designated facility, we focus on the following:

• Connect values, strategies, and action.
• Implement practices that promote partnership.
• Use evidence to drive improvement.
• Create organizational structures that promote engagement.
• Empower patients and families by providing education and information. 
• Cultivate holistic healing of mind-body-spirit.
• Providing patient-directed care.

For more than 100 years, Atrium Health Mercy has treated approximately 80-110 ED and 130-212 in-patients daily with a special combination of human compassion and leading-edge expertise. 

Atrium Health Mercy is a full-service community hospital, specializing in the care of seniors and in complex foot and ankle surgery, hip and knee surgery, bariatric surgery, and women’s pelvic health. 

Job Summary

Responsible for the direct provision of patient care and for assisting the manager with daily operations to include but not limited to coordination of patient care/outcomes, allocation of human and fiscal resources, communications, patient throughput, program development and oversight, patient, physician and employee rounding, selection, development, and retention of staff, clinical supervision and performance appraisal, performance improvement activities, service recovery and compliance with regulatory agency requirements. Maintains clinical and professional competency as appropriate to the population of patients served.

Essential Functions

• Supports the manager utilizing systematic approaches to enhance the quality and effectiveness of nursing practice, nursing service administration and delivery of care in the department
• Assists with interview, selection, and supervision of nursing personnel in the department
• Assists with coordination of communication at regular intervals throughout shifts via staff meetings/huddles to exchange information/ promote dialogue with teammates
• Collaborates with manager to ensure understanding and compliance with federal and state laws, to include healthcare services and practice, while complying with all required regulations and policies
• Rounds on patients, teammates, and physicians at prescribed frequencies to gain insight into patient care, employee, and physician satisfaction and appropriateness of patient care and/or department operations
• Delegates elements of care to appropriate healthcare workers in accordance with applicable legal or policy parameters or principles
• Assists in identifying expected outcomes to provide direction for continuity of care/department operations
• Assists in evaluating progress towards goal attainment/achievement of expected outcomes and disseminates information to teammates involved with the care or the situation
• Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary
• Coordinates management of patient flow/throughput and staffing through continuous assessment of volume/acuity needs, utilizing resources available to assist in provision of appropriate staffing resources

Physical Requirements
Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English fluently. Intact sense of sight, hearing, smell, and touch. Finger dexterity. Critical thinking and ability to concentrate.

Education, Experience and Certifications

Graduate from an accredited School of Nursing. Current RN licensure in appropriate state. Minimum two years nursing experience preferred. Previous management experience preferred. BSN required. RN candidates for external hire or internal promotion without BSN must be enrolled in a BSN program within 1 year of Hire/Transfer date and must complete program within 3 years of enrollment in the program. BLS required per policy guidelines. Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam. Additional education, training, certifications, or experience may be required within the department by the nurse leader.