LPN / LVN - Clinic
Medical Group - Alexandria
Alexandria, VA
Days

The Multispecialty Advanced Clinical Associate (MACA) provides clinical patient care as well as clerical and environmental control services, in accordance to established policies and procedures in clinical practice for several assigned specialties. Collaborates with physician/staff to provide coordinated, safe, and compassionate care for patients while ensuring a friendly and efficient process. Responsible for patient scheduling, conducting insurance verifications and providing financial counseling when assigned. Ensures timely communication to management and providers of matters related to patient/complaints flow, follow-up appointments, and referrals. Utilizes information to continuously improve patient care and practice while enhancing outcomes.
Schedule: Monday - Friday, 8am-5pm
Duties and Responsibilities

- Performs general patient care responsibilities including checking schedules and organizing patient flow; recording patient blood pressure, height, and weight; accompanying patients to exam/procedure room; assisting patients as needed with walking, collecting specimens, phlebotomy, administering injections, assisting physicians/nurses; preparing patient for examination and treatment; relaying instructions to patients/families; answering calls and providing pertinent information.
- Performs pre-visiting planning as indicated by the physician for the vulnerable population as indicated.
- Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.
- Fulfills environmental responsibilities as assigned which may include setting up instruments and equipment according to protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits; ordering, sorting, and storing supplies; restocking exam/procedures rooms. Properly disposes of expired medications and supplies.
- Assists with the identification of actual and potential risks to patient safety. Ensures equipment is in proper working order.
- Accesses appropriate systems/services to confirm insurance coverage or other means of payment; Identifies and communicates payroll authorization and referral requirements to patients; Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Communicates scheduling changes to patients, staff, physicians, and patient representatives in a timely and professional manner.
- Delivers an acceptable volume of work with accuracy while improving inefficiencies and minimizing errors by revising current workflow procedures.
- May perform additional duties as assigned.

Requirements:
- Years of Experience: Minimum of 2 years of clinical experience AND 2 years of healthcare/hospitality experience
- Education: High School diploma or equivalent
- Certifications: Certified Medical Assistant or Licensed Practial Nurse
- Licensure: Certified Medical Assistant or licensed in the commonwealth of Virginia as a LPN
- Skills: Proficient in English, verbal and written communication skills and computer skills required.