Registered Nurse (RN) - Admission
Baylor University Medical Center at Dallas
Dallas, TX
3x12 hrs, Nights

RN Transfer Center Coordinator

Job Summary

As a Transfer Coordinator RN, you help patients move within Baylor Scott & White Health System. Your main job is to make it easier for doctors and patients to access our facilities and providers through the Transfer Center. You will focus on providing excellent customer service and interaction, leading to higher customer satisfaction.

What You'll Do

You will ensure smooth patient transfers by working closely with physicians, nurses, and other departments while following laws. Plans will promote good outcomes and efficient hospital stays.
You will provide excellent customer service within and outside the organization, striving to be helpful and responsive.
You'll follow protocols to gather information accurately and on time from other institutions and physicians.
You'll enhance services provided to all facilities within our System with this information and our resources.
You will strive to ensure that all documentation is clear, concise and meets standards by using appropriate forms.
Your role includes managing customer relationships by driving satisfaction among referring physicians and expanding BSWH market share. This involves follow-up calls, clear communication, and prompt issue resolution. You will oversee and assist the Transfer Center Room Control Coordinator.
What Will Make You Successful In The Role

You should have broad knowledge and understanding of nursing and patient care standards and procedures.
Know laws, regulations, standards from certifying agencies and accreditation bodies.
Understand hospital and department policies for your assignment.
Understanding medical terms, health methods, risk reduction, and disease management is crucial. Know common medications, dosages, effects, and side effects.
Good communication skills are important.
Critical thinking and problem-solving skills are essential.
Microsoft Office, email, and managing schedules and payroll.
Belonging Statement

We believe everyone should feel welcomed, valued, and supported in our workforce, reflecting the communities we serve.

LOCATION: Baylor Scott & White Health, Dallas, Texas

SPECIALTY/DEPARTMENT: Transfer Center

SHIFT/SCHEDULE: Full time nights, 7p-7a, every other weekend and one on-call shift per month

Qualifications

Associate's degree in a relevant field is required.
A minimum of (3) three years of work experience.
Possessing a valid and current registered nurse (RN) license is mandatory.