Staff Position

Registered Nurse (RN) - Manager
BJC Medical Group of Missouri
Saint Louis, MO

$81K-126K/year

Posted Today

Overview

Start DateASAP

Pay

Estimated pay

$81K-126K/year

Qualifications

The employer will review your Vivian profile and compare it against the job qualifications listed below.

Required

License

Missouri Nursing License

Other

Eligible to work in US

Description

Additional Information About the Role

Come join our team as a full-time Call Center Nurse Manager with BJC Medical Group located in Creve Coeur, this is a rare opportunity to join a great team!

- Outpatient
- Remote WFH, limited in person requirements
- 40-Hours per week
- Day Shift
- Rotational Call - One full week- Monday-Monday, every 7-8 weeks
- Benefit Eligible

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Preferred Qualifications

Role Purpose

Responsible for the oversight of contact center services at the hospital with emphasis on clinical quality, physician engagement, operational efficiency, patient satisfaction and new business development.

Responsibilities

Oversees all clinical contact center services, including nurse triage, transfer center, patient placement and exchange services. Ensures operational success of contact center activities in alignment with department and hospital goals.

Advocates for and provides services in support of referring physicians. Functions as the primary contact for medical directors, physician advisory boards, and staff/referring physicians.

Working together with physician leadership, achieves the highest level of clinical quality, patient satisfaction, and provider satisfaction.

Manages a leadership team to achieve success. Coaches and develops staff. Ensures a high level of employee engagement in an environment of caring and a just culture. Able to manage a department that is largely remote workers.

Manages individual(s) including but not limited to: hires, trains, assigns work, manages and evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

Achieves performance improvement tools to find creative, collaborative solutions to problems. Works to discover new ways the contact center can support patients, physicians and hospital

Minimum Requirements

Education

Bachelor's Degree

- Nursing/Healthcare related

Experience

5-10 years

Supervisor Experience

5-10 years

Licenses & Certifications

Preferred Requirements

Education

Master's Degree

- Bus/HC Admin/Nursing/related

Experience

10+ years

Supervisor Experience

10+ years

Licenses & Certifications

Cert/Lic in Area of Expertise

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

BJC HealthCare Job ID #83474. Posted job title: Call Center Nurse Manager

Employer

BJC HealthCare

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Compensation

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Culture

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Work Environment

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About

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

Response timewithin a day

Staff jobs$15–85/hour

Local contracts$15–85/hour

Per Diem / PRN roles$15–85/hour

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About Saint Louis, MO

Cost of Living

The cost of living in Saint Louis is lower than the national average, making it an affordable city for travel nurses.
Wages generally match up with the lower cost of living.

Weather

Summer average highs are around 89°F, and winter average lows are around 23°F.

Furnished Housing

Short term rentals are relatively easy to find in Saint Louis, with options ranging from furnished apartments to corporate housing.

Transportation

Saint Louis is car-friendly, but it also has a public transportation system including buses and a light rail system called Metrolink.

Demographics

Saint Louis has a diverse population with a wide age range.
Common health issues include heart disease and obesity.
There is a large population of travel nurses due to the presence of multiple healthcare facilities.

Things to Do

Saint Louis offers a variety of activities including a vibrant restaurant scene, art museums like the Saint Louis Art Museum, live music venues, sports events such as baseball games at Busch Stadium, and outdoor attractions like the Missouri Botanical Garden and Forest Park.

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