At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. When determining base pay, we take a comprehensive approach that considers your skills, relevant experience, education, certifications, and other critical factors. The pay information provided offers an estimate based on the minimum job qualifications, but it does not encompass all the elements that contribute to your total compensation package.
QUALIFICATIONS: Education:
- Graduate of an accredited Licensed Practical Nursing Program.
- Current LPN Licensure in the Commonwealth of Massachusetts.
Experience:
1. R
ecent (within 5 years) experience in the ambulatory setting as an LPN required.
2. R
ecent (within 5 years) demonstrated experience in specialty-specific clinical practices, workflows, and operations strongly preferred.
3. R
ecent (within 5 years) Leadership experience preferred.
4. P
rior supervisory experience preferred. Skills and Abilities:
- Must exercise a high degree of professional judgment within the scope of licensure
- Possess interpersonal skills to interact effectively across roles, teams and departments.
- Possess ability to manage critical issues relating to patient care and changing organizational climate.
- Continually updates clinical knowledge and skills through formal and informal education and review of the current literature.
- Must work well independently, have sound decision making skills and work effectively with and through inter-professional colleagues when required to make and facilitate complex decisions.
- Excellent communication skills and strong team player. WORKING CONDITIONS:. General Requirements: Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle and blood products.
Schedule Requirements:
- Flexible Shift eligible
- Alternate Work Schedule is not available for this position SUPERVISORY RESPONSIBILITY:
- Medical Assistants
- Licensed Practical Nurses HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
LPN LEAD/ MULTISPECIALTY CLINIC/ 40 Hours/ Full Time/ Foxboro MA ABOUT THIS JOB DESCRIPTION The LPN Lead is responsible for the efficient flow of patient care, reporting directly to the Nurse Manager of the Foxboro Urgent Care / Multispecialty Clinics. Coordinates and oversees the activities of the LPN team within the multispecialty clinics to ensure compassionate, effective, and efficient delivery of high-quality clinical care for our patients.
Operational Responsibilities
1. D
evelop and maintain staffing schedules.
2. R
eceive staff tardy/out calls and reassign staff as necessary.
3. S
erve as a clinical back up in the event of a staffing need due to vacations, illnesses, lunches coverage, etc.
4. O
rganize and assign duties to clinical team members.
5. O
versight of medication inventory, expirations, and ordering.
6. C
ollaborates with inventory controller/CPD staff to ensure availability of supplies, instruments, and scopes.
7. A
ssure compliance with JCAHO regulatory requirements.
Human Resource Responsibilities
0. S
upervisory responsibility of up to 15 FTE’s. May include LPN’s, MA’s, Medication Support Coordinator.
Varies with the needs of the practice.
1. A
ssemble and deliver performance evaluations to staff after 90 days and annually.
2. P
articipate and conduct disciplinary action as needed and in conjunction with the nurse manager.
3. C
omplete weekly payroll by deadline.
4. R
espond to staff time off requests.
5. M
onitor daily performance of clinical team members.
6. A
ssist with or conduct periodic staff meetings with team members.
7. A
ssist with interviews, hiring, and onboarding new staff members.
Other Responsibilities
0. P
articipates and leads special projects as assigned by the Nurse Manager, maintains flexibility regarding workload and the needs of the department.
1. A
ttend periodic trainings and meetings pertinent to position.
2. M
ust complete the BWH POCT SME training within 6 months of hire.
3. M
aintain excellent communication and effective working relationships with patients, physicians and/or APPs, clinical and administrative team members. GENERAL OVERVIEW: The LPN Lead is a valued member of the clinical leadership team. The primary responsibility of the LPN Lead is to coordinate and expedite the clinical operations of a multi-disciplinary team, ensuring an exceptional patient experience. The LPN Lead is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA) or a Registered Nurse (RN). The LPN Lead participates in direct and indirect nursing care including procedures, health maintenance, patient instruction, collaborative planning and rehabilitation within scope of practice and consistent with his/her education and training. Developing relationships with patients, families and colleagues, the LPN Lead functions as an interdisciplinary team member who provides quality patient care and contributes toward the attainment of goals for the patient, the practice and theorganization. The LPN Lead is accountable for facilitating an appropriate response to the access needs of patients in alignment with practice-based resources. The LPN Lead has leadership oversight of Medical Assistants (MA) and Licensed Practical Nurses (LPN) as determined by, and under the direction of, the hiring Department.
PRINCIPAL DUTIES AND RESPONSIBILITIES: Leadership: Coordinate and expedite clinical operations including, but not limited to:
0. F
unctions within and across interdisciplinary teams in a manner that promotes coordination, mutual respect and timely response to the patient's health care needs.
1. T
ogether with Nursing Leadership (Nurse Director and Professional Development Manager), and Practice Interprofessional team, develop patient education material.
2. T
ogether with Nursing Leadership (Nurse Director and Professional Development Manager), and Practice Interprofessional team, develop telephone screening appropriate for clinical scenarios in hiring department, and establish interprofessional team-based care approach for nursing.
3. F
acilitates development of clinical workflows and pathways that ensure the coordination of care.
4. F
acilitates huddles, promotes and models effective, respectful communication.
5. U
tilizes a critical thinking approach to problem solve and make decisions.
6. I
dentifies and evaluates operational clinical needs and resolves concerns early.
7. M
anages all resources to support optimal care of patients seeking services in the clinic, telephonically and electronically including; Gateway, telehealth, and other
8. M
odels and promotes health care team building and leadership skills.
9. O
ccasionally participates on committees or broader organizational initiatives as required.
Management
0. P
rovides clinical oversight and support as needed to LPN nursing staff and medical assistants in collaboration with the Medical
1. D
irector, Nursing Director, Practice Manager(s), and Practice Administrator.
2. M
anages changes in LPN /MA staffing schedule and appropriately adjusts resources to ensure patient care and operational needs of the practice are met.
3. P
rovides feedback for evaluation of performance of LPNs and MAs under the delegation/direction of the Practice Manager and / or in collaboration with the Nurse Director.
4. P
articipates in the selection, supervision of LPN and MA team, per department structure. Mentors new staff assists with orientation and staff development needs.
Quality and Safety
0. C
ollaborates with nursing and practice leadership in setting quality standards for nursing care and in the development of relevant policies and procedures.
1. D
emonstrates ability to analyze, synthesize and apply data to drive optimal care delivery outcomes. Oversight for TJC readiness and quality programs.
Clinical Care
0. P
rovides evidence-based, clinically competent nursing care in a culturally sensitive manner.
1. P
erforms all clinical tasks and responsibilities of the BWH LPN as permitted by licensure, scope and institutional policy, and 2. demonstrates operational knowledge of procedures and equipment.
3. A
bility to accurately perform vital signs and obtain pertinent health information including but not limited to; temperature, pulse, respirations, blood pressure, height, and weight.
4. A
bility to administer medication; routes of administration may include injections, intravenous and oral medications as per BWH Nursing Policy Med-01.
5. A
bility to participate in the medication review process and related prescription management tasks, including prior authorizations. Communication skills: Demonstrates effective oral and written communication skills. Communicates in a professional, courteous, clear and concise manner.
Facilitates therapeutic relationships between patients, families and other members of the health care team.
6. W
riting Skills: Ability to correspond and communicate with others clearly and effectively inwriting and to take complete and accurate messages.
7. P
hone skills: Ability to telephonically support the practice by answering and screening calls, offering information as appropriate and facilitating communication.
8. O
rganization Skills: Ability to manage work processes in a neat and orderly way. Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
Technology
0. P
erforms in the role of an Epic super user
1. A
ctively participates in Nursing Informatics
2. D
emonstrates technological literacy in using computerized information systems.
Physical (add to addendum B)
0. A
bility to stand and walk for prolonged periods, climb stairs, bend, stretch, lift and have adequate (baseline) sensory functions: sight, 1. smell, hearing and manual dexterity.
Primary Responsibilities (80%):
0. P
erforms all patient phone calls in accordance with Department standards and scope of practice.
1. S
creen patient calls for urgency of medical treatment and suggest review and recommendations from LI
P.
2. P
ost-op phone calls 24 hours after surgical appointment
3. C
all or fax pharmacies with appropriate medication prescriptions and renewals as directed by the LI
P.
Including the completion of prior authorization forms.
4. R
esponsible for discussing normal lab and pathology results with patients as directed by LI
P.
Assist/set up any further appointments/testing required/requested by LI
P.
5. P
erforms and documents all patient interaction, lab results, and prescription refills in EPIC and in accordance with BWH and Department procedures.
6. M
onitor Gateway messages.
Respond/forward to LIP as appropriate.
7. M
aintain/update screening reference material.
Secondary Responsibilities (20%):
0. W
orking with Nursing Leadership (Nurse Director and Professional Development Manager) to develop patient education material.
1. W
orking with Nursing Leadership (Nurse Director and Professional Development Manager) to develop telephone screening appropriate for clinical scenarios in hiring department, and establish interprofessional team based care approach for nursing.
2. A
ttend clinical management meetings, including but not limited to being lead on nursing meetings.
3. R
eviews and communicate chart reviews for LIPs as well as clinical team members, including LPNs and Medical assistants.
4. A
ccurately performs patient intake, using two patient identifiers.
5. R
esponsible for procedure set-up and LIP assistance for procedures, using sterile technique.
6. R
esponsible for stocking inventory of all equipment and supplies used for the delivery of clinical care, and ensuring supplies are ordered and available.
7. A
ll other duties as assigned, including cross-coverage to front office, and travel to satellite practices when necessary.
Recruiter: Boyd, Michael </
