At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. When determining base pay, we take a comprehensive approach that considers your skills, relevant experience, education, certifications, and other critical factors. The pay information provided offers an estimate based on the minimum job qualifications, but it does not encompass all the elements that contribute to your total compensation package.
BEREAVEMENT COORDINATOR/ FULL TIME 40 HOURS/ BWH CARE CONTINUUM LCSW OR MSW NEW GRAD! Job Summary: - The Bereavement Coordinator at Brigham and Women’s Hospital plays a vital role in supporting patients and families through the emotional and practical challenges that may be experienced with the death of a loved one. - The Bereavement Coordinator is responsible for providing emotional and administrative support to patients and families before, during, and after adult deaths or fetal demises. This position includes coordinating bereavement services, and acting as a liaison between families, healthcare teams and community resource providers and the position reports directly to the assigned Social Work Manager. Highlights: - Ask about our SIGN ON BONUS for eligible candidates! (Non-MGB employees) - Brigham and Women’s Hospital, a nationally ranked academic medical center - Grow and learn through regular internal continuing education programming, financial support for continuing education courses and conferences, and mentorship. - Excellent benefits: generous Paid Time Off; 403B match; cash balance pension; tuition reimbursement of $5,250/year, medical and dental; short-term disability; MBTA pass subsidy; and much more. - Convenient public transit accessible Longwood Medical area location at the Main Campus at 75 Francis Street, Boston. PRINCIPAL DUTIES AND RESPONSIBILITIES Clinical Practice: 1. Conducts assessments of individuals and families to determine their needs and appropriate services. 2. Provides bereavement, emotional, and social support in accordance with patient/family needs. 3. Provides resources to families for final arrangements, inclusive of funeral and burial assistance, completing required paperwork and answering any additional concerns. 4. Coordinates memorial services, remembrance events and other forms of tribute for deceased individuals. Collaboration with Healthcare Teams: 0. Acts as a liaison between families and hospital teams, helping to ensure seamless communication and coordination of care. 1. Works closely with social workers and chaplains to provide comprehensive emotional and spiritual care. 2. Provides awareness and assistance to the healthcare team in the identification of psychosocial stressors of patients and families as they go through dying, death, and bereavement. 3. Facilitates ongoing training and education to members of the healthcare team including but not limited to: the grieving process, end of life discussions, available support services, hospital processes specific to decent affairs and other as applicable. 4. Collaborates with pathology and patient access for continuity between end-of-life and postmortem Community Relationships: 0. Establishes and maintains relationships with community resources for referrals and program development. 1. Participates in community outreach events to raise awareness about grief support and available resources. Documentation, Quality and Compliance: 0. Maintains accurate and timely documentation of all bereavement services provided. 1. Ensures compliance with healthcare regulations and organizational policies regarding bereavement support. 2. Facilitates the appropriate and efficient use of hospital and community resources. 3. Participates in formal and informal clinical case reviews, clinical supervision, educational seminars, quality initiatives and research projects. 4. Ensures that patient/family is involved in all phases of the care process to the greatest extent possible. 5. Participates in data collection for departmental quality assessment activities. 6. Participates in quality assessment/improvement activities designed to evaluate the appropriateness and effectiveness of the service delivery system in which the bereavement coordinator operates. 7. Communicates and collaborates with the Social Work Manager to ensure efficient and quality patient care. Leadership, Teaching and Education: 0. Assesses patient/family learning needs, styles and readiness. Educates patients/families based on treatment plan, identifies barriers to care, diversity issues and learning styles. 1. Demonstrates expert social work clinical practice within the department and with interdisciplinary staff. Provides education and consultation to interdisciplinary health care providers, social work staff and community on psychosocial issues for patients. 2. Demonstrates active, ongoing commitment to professional growth and development of self and creates an environment conducive to the professional growth of others. 3. Participates in Departmental and Hospital committees. May participate in social work research. Organizational/Administrative Skills: 0. Takes responsibility for own administrative duties, including timely and appropriate documentation in patient medical records, timely and accurate daily reporting of activities and Hospital’s scheduling systems, and accurate reporting of time worked. 1.Provides clinical documentation including psychosocial assessment, progress notes, and billing compliance (if appropriate). 2. Attends and participates in Staff Meetings and interdisciplinary meetings/rounds. Professional Conduct: - Adheres to and fosters compliance with NASW Code of Ethics, and Department and Hospital clinical, quality, compliance and safety standards, policies and procedures. Supervisory: - Expected to mentor, precept, teach social workers and social work residents. Fiscal: - Meets Department productivity and standards. Ambulatory staff, ED and ED on-call are responsible for billable hours. Hospital-Wide Responsibility: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potentialmatters of non-compliance to the attention of the supervisor or other appropriate hospital staff. At Brigham Health, we place great value on being a diverse and inclusive community. Brigham Health and the Department of Social Work are dedicated to diversity, equity and inclusion as we aim to reflect the diversity of the patients in our local community. We have a dedicated focus on equity. Thus, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. QUALIFICATIONS Education: Master’s of Social Work Degree from an accredited program required Licensure: Require current Massachusetts Licensed Clinical Social Worker (LCSW), or must obtain MA Licensed Clinical Social Worker (LCSW) within 6 months of hire date. Experience: Knowledge regarding grief and loss, experience in working with bereaved individuals and grief reactions is required. Bilingual (English/Spanish) preferred. COMPETENCIES - Ability to provide rapid clinical psychosocial assessments and brief, short- or long-term treatment/management with individuals and families experiencing grief and loss. - Advanced crisis intervention/treatment/management skills; strong assessment and treatment skills. - Differential diagnosis and treatment with all modalities. - Competence in abuse/neglect/violence, trauma, grief, loss and bereavement. - Cultural sensitivity and demonstrated competency in age specific behaviors. - Knowledge of specific medical/psychiatric illnesses, procedures and treatments. - Excellent clinical social work assessment and crisis intervention knowledge and skills. - Strong understanding of psychiatric and family system problems, and ability to use this understanding to formulate succinct case summaries. - Knowledge of community agencies/resources. Ability to advocate/negotiate systems for/with patients and families. - Demonstrated ability to consult/teach. - Competence in data collection and reporting. - Demonstrated ability to communicate effective orally and in writing. Excellent interpersonal skills including negotiation skills necessary to collaborate within a multi-disciplinary team. - Tolerance for ambiguity; analytical skills and computer literacy. WORKING CONDITIONS/PHYSICAL REQUIREMENTS - Social Workers provide clinical care in various settings: at the bedside, in treatment areas and offices; and in patient’s homes. - The Department of Care Coordination /Social Work will operate 7 days per week. Hours and work schedule will be flexible to meet the needs of patients, families, hospital and staff. - Must be prepared to come in to work or stay at work during a hospital emergency.
