EMT / ER Technician
Massachusetts General Hospital
Boston, MA
5x8 hrs

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. When determining base pay, we take a comprehensive approach that considers your skills, relevant experience, education, certifications, and other critical factors. The pay information provided offers an estimate based on the minimum job qualifications, but it does not encompass all the elements that contribute to your total compensation package.

Position available is 40 hours per week, rotating schedule . Minimum of a three week Monday-Friday Day shift (7:00am-3:30pm) orientation is required. Under direct supervision of the Emergency Department Administrative Manager, the Support Associate (SA) ensures that all supplies and equipment are available and maintained in the Emergency Department. The SA stocks, cleans and maintains supplies and equipment in treatment bays and in treatment area carts and specialty carts. The SA inventories and stocks special purchase items and items in central supply rooms, and works with staff from other hospital departments to continually improve the Environment of Care in the Emergency Department. Please see below for full job description: PRINCIPAL DUTIES AND RESPONSIBILITIES: Central Supply Management Completes inventory, maintains par levels, and stocks Emergency Department supply rooms, closets and medication rooms on a daily basis. Maintains overall organization and cleanliness of supply rooms. Works with hospital Materials Management staff to ensure that Emergency Department supplies are delivered from central supply area to the Emergency Department clean supply room. Maintains inventory of special purchase items. Supply and Equipment Management/Daily Operations Responds to urgent pages from clinical staff. Provides customer service support to end users. Checks each treatment bay in area(s) assigned for shift. Ensures that all supplies and equipment are present (including headwall items), clean, in working order, and organized. Replaces, cleans or makes repairs as necessary. Items to check in each bay include but are not limited to monitors, cables, lead wires, otoscope/opthalmoscope, suction equipment, oxygen equipment, defibrillator, pumps, temporal artery thermometers, and blood pressure setups. Checks, stocks and organizes supply carts in each treatment bay in area(s) assigned for shift. Checks, stocks and organizes specialty supply carts in area(s) assigned for shift. Specialty supply carts include but are not limited to the difficult airway cart, intubation carts, Broselow carts, OB/GYN cart, procedural sedation cart and ENT cart. Checks, maintains, cleans and organizes equipment located in area(s) assigned for shift, including centrally managed equipment. Equipment includes but is not limited to ultrasound machines, portable vital sign monitors, doppler machines, EKG machines, IV poles, soiled linen hampers, computers on wheels. Checks, maintains and cleans equipment located in Acute Equipment storage area. Delivers soiled equipment to Sterile Processing Department or Endoscopy cleaning area for decontamination. Ensures that equipment is retrieved after it is cleaned and is placed back in proper location for use. Equipment that needs to be cleaned in this manner includes but is not limited to intubating bronchoscopes and associated equipment, and endocavity ultrasound probe. Monitors expiration dates of commodities, by rotating stock and visually checking expiration dates, to ensure usage or return to inventory prior to expiring. Collaborates with Emergency Department clinical and administrative staff, Environmental Services staff, Biomedical Engineering staff, Sterile Processing staff and others to identify and remedy supply and equipment problems, obtain supplies and equipment, and coordinate equipment cleaning and repair. Stocks patient treatment rooms with all necessary forms. Helps maintain a clean, organized and safe environment in the Emergency Department. Completes report at the end of each shift to document tasks completed and items requiring follow up. Other Tasks Provides feedback to Leadership Team regarding supply level adjustments, removal of product and addition of supplies. Performs cart overhaul tasks as needed. Replaces supply labels and bins, adds bins and labels to carts when adding a new supply to the area and reorganizes carts due to par level adjustments and/or reconfiguring of carts. Assists in equipment/department deep cleaning efforts as necessary. Completes required documentation, i.e. assignment sheets, checklist, stat room requisitions, clean supply room auditing checklist, and time sheets according to department policies and procedures. Assists in product recall activities and product conversions. Report discrepancies, problems or questions to Supervisor. Exercises appropriate body mechanics, care and caution when handling and delivering materials. Follows Hospital, Joint Commission and DPH guidelines and procedures. Performs other duties as assigned. WORKING CONDITIONS: Able to work in a fast paced and stressful environment. Ability to stand for several hours at a time Lifting, carrying, pushing and pulling. QUALIFICATIONS: High School Diploma required and 2 years prior experience in a similar clinical setting preferred. Must possess a positive attitude and ability to use reasoning in isolating a problem and reach a sound conclusion. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Appropriate physical condition and strength for cleaning, pushing, pulling and some heavy lifting (up to fifty pounds) Basic knowledge of medical supplies, instruments, and equipment Ability to organize and maximize storage space Ability to complete checklists and perform basic math to maintain par levels Ability to handle stressful situations that may arise in facilitating requests Basic computer skills Positive attitude and ability to use sound reasoning in isolating a problem and reaching a sound conclusion Excellent customer service skills Strong interpersonal skills Attention to detail