Staff Position

CMA - Clinic
ChenMed
Cincinnati, OH

$33K-48K/year

Overview

  • Start DateASAP
  • Setting
    Clinic

Pay

Estimated pay
$33K-48K/year

Benefits

  • Employee assistance programs
  • Medical benefits
  • Holiday Pay
  • Dental benefits
  • Benefits start day 1
  • Life insurance
  • Guaranteed Hours
  • Sick pay
  • Vision benefits
  • 401k retirement plan
  • Wellness and fitness programs
  • Mileage reimbursement
  • Discount program

Qualifications

The employer will review your Vivian profile and compare it against the job qualifications listed below.
Required
    Other
  • Start date within 180 days
  • Eligible to work in US

Description

Salary will be competitive and based on equitable consideration of qualifications and experience.



We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization’s patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
  • Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
  • Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
  • Uses web-based insurance platforms to generate referral authorizations.
  • Effectively communicates the physicians/clinicians needs or outstanding items to patients.
  • Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization’s medical record system for physician review prior to PCP follow-up appointment. 
  • Ensures any missed external appointments are rescheduled and communicated to the PCP.
  • Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
  • Provides extraordinary customer service to all internal and external customers.
  • Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
  • An understanding of the company's patient population, including the complexities of Medicare programs
  • Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
  • An understanding of the company's patient population, including the complexities of Medicare programs
  • Detail-oriented with the ability to multi-task.
  • Able to exercise proper phone etiquette.
  • Ability to navigate proficiently through computer software systems & use technology.
  • Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
  • Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
  • High School diploma or equivalent required
  • A minimum of 1 year of referral experience in a healthcare setting required.
  • Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
  • Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
  • Healthcare experience within the Medicare Advantage population preferred.
  • Medical Assistant certification preferred
  • CPR for Healthcare Providers is preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

ChenMed Job ID #R0041234. Posted job title: Clinic Cma

Employer

ChenMed

About
At ChenMed, we’re shaping the future of value-based care. Our patient-centered, preventive care approach is aimed at improving health outcomes for seniors. We serve our communities in over 100 medical centers across 12 states and prioritize our team members with competitive compensation and benefits and with our purpose-driven culture. Working at ChenMed is more than just your next opportunity, you will feel rewarded from day one as your contribution will truly make an impact in both the health and lives of seniors.
Response timemore than a day
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About Cincinnati, OH

Cost of Living
  • The cost of living in Cincinnati is lower than the national average, making it an affordable city to live in.
  • Wages generally match up with the lower cost of living, providing good value for residents.
Weather
  • Average summer highs range from 85-90°F, while winter lows can dip to 20-25°F.
  • Cincinnati experiences all four seasons, with hot summers and cold winters.
Furnished Housing
  • Short term rentals and furnished housing options are available in Cincinnati, and they are relatively easy to find.
  • Many apartment complexes and property management companies offer furnished units for short-term leases.
Transportation
  • Cincinnati is relatively car-friendly, with a well-maintained road network.
  • Public transportation options include buses and a streetcar system, providing convenient ways to get around the city and its suburbs.
Demographics
  • Cincinnati has a diverse population with a wide age range.
  • Common health issues may include obesity and related conditions, as well as respiratory ailments.
  • The city has a growing population of travel nurses due to its numerous healthcare facilities.
Things to Do
  • Cincinnati offers a vibrant food scene with diverse cuisines and top chefs.
  • The city is known for its art, music, and sports, with attractions like the Cincinnati Art Museum, professional sports teams (Reds and Bengals), and the historic Findlay Market for fresh and organic foods.
  • Outdoor enthusiasts can explore the Ohio River and enjoy various parks and recreational activities.
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