Registered Nurse (RN) - Manager
Center for Health Care Services
San Antonio, TX

REGISTERED NURSE MGR

GENERAL SUMMARY The Nurse Manager will have the responsibility for organizing and overseeing the nursing functions of Crisis Services, Substance Abuse, Behavioral Health and Primary Care, ensuring the care, meets high quality standards. In addition, the Nurse Manager is responsible for several administrative responsibilities, including performance improvement, staff development, policy and procedure initiation and updating, and strict adherence to regulatory requirements related to accreditation. The Nurse Manager will provide skills training for all new nursing staff to assure competency and maintain a high standard of care, work with all divisions to provide additional training as needed, provide nursing coverage in emergency situations to maintain patient safety and assure all nursing staff is working within the scope of the Nurse Practice Act. ESSENTIAL DUTIES & RESPONSIBILITIES Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. * Assists in planning, implementing, evaluating the delivery of overall nursing care to patients for inpatient/outpatient behavioral health settings. * Assists in processing bi-weekly nursing payroll (shift differentials and/or overtime). * Assists the team and providers in delivery of patient care and cooperates with nursing, clinical and provider staff to resolve all emergent patient or nursing issues in a timely manner. * Completes annual evaluations for nursing staff and attends meetings for department or position. * Conducts and maintains nursing staff meetings. * Develops and implements staffing plan for shifts based on patient acuity, patient census and available staff. * Ensures appropriate orientation of new employees and provides continuous training and development of clinical staff to meet the changing needs of organizational demands. * Oversees the staffing and management of patient care in respective unit on a 24-hour basis. * Participates in all programs, licensure, and other external audits and in the preparation of Corrective Action Plans (CAPs). * Participates in recruitment, selection and hiring process for nursing positions. Proactively participates in employee mentoring, coaching and discipline. * Promotes highest quality standards of patient care by appropriately managing patient flow. * Promotes staff educational opportunities and coordinates training when applicable. * Promotes the practice of professional nursing in a specified patient care area and for the acquisition, development, and utilization of resources needed to fulfill responsibilities. * Provides managerial supporting along with the director of Nursing by supervising and evaluating all of the nursing personnel on the unit. * Provides patient care based on the needs of the unit including substituting for an RN/LVN as needed utilizing appropriate uniform and PPE. * Provides support and training to the staff encouraging their abilities to effectively provide service and patient care. * Provides timely follow-up and communication to employees. * Provides total supervision in the absence of the Director of Nursing. * Serves as a resource to staff for solving problems. * Works collaboratively with the Behavioral Health and Primary Care staff to support operations and trains the clinic nursing team to ensure efficient flow of the patients visiting the clinic. * Works cooperatively with administrators, physicians, staff, managers, and all customers of CHCS to provide services that consistently meet or exceed customer expectations. * Performs other related duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience * BSN Bachelor of Science in Nursing from an accredited university with two (2) years' experience or, * Associates Degree in Nursing from an accredited university with four (4) years' experience. Licenses or Certifications * Current Registered Nurse License to practice in the State of Texas Other Requirements * Behavioral Competencies: Self-motivated: energetic, self-starter; can work independently with limited direction. * Evidence of continued professional development (i.e. additional education, training, certifications, courses, conferences attended and webinars). * Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance. * Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment. * NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation. * NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage. * Must maintain a valid driver's license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company's auto insurance carrier if you drive your vehicle during company business. * Must maintain required and mandatory training requirements to ensure compliance with all State regulations and CHCS policies. PREFERRED QUALIFICATIONS * Masters of Science Degree in Nursing or higher earned degree from an accredited university. * PHM-BC - Psychiatric-Mental Health Nursing Certification (PMH-BC) * CNML - The Certified Nurse Manager and Leader (CNML) * Qualified Mental Health Professional (QMHP) SUPERVISION * Work requires managing and monitoring work performance by directing multiple groups of employees across more than one business function, including making final decisions on hiring and disciplinary actions, evaluating program/work objectives and effectiveness, and realigning work and staffing assignments, as needed. COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Leadership Principles 1. Strong Multifaceted Intellect - Possesses a rich and robust mind, effectively addresses complex business issues and problems, can work on issues collaboratively and has an ability to deal with multiple variables simultaneously. 2. Deeply Committed Change Agent - Possess a strong identification with change agency and demonstrates effective change within a business context, comfortable questioning existing business practices and organizational norms, exhibits an unease with what is current and routinely accepted. 3. Organizational Leadership - Exhibits practiced and seasoned business and organizational leadership skills, demonstrates and lives the leadership values and behavioral principles, demonstrates interpersonal/emotional intelligence, possesses a proven track record of leading and managing groups, possesses "leadership" presence, thinks and leads with a "ONE CENTER" mindset, works collaboratively and cross functionally with peers and their subordinate groups. 4. Deep Business Acumen - A strong understanding of mental health and substance treatment and care. Understands and appreciates the value and function of strong business practices, demonstrates a strong and unusual capability to quickly learn and master what is unfamiliar and new concerning behavioral health care, values change and innovation and the importance of our success. 5. Values and Understands - The importance of external groups and stakeholders to the behavioral health business and our position to individuals not familiar with behavioral health. 6. Well-Rounded Communicator - Possesses effective and well-developed communication skills, demonstrates a seasoned and artful comfort with the spoken word and can effectively communicate with all levels of the organization and with people of different backgrounds and interests, practices effective/active listening, "hears" the questions being asked, both expressed and unexpressed. 7. Emotionally Tough and Resilient - Possesses healthy and effective levels of emotional toughness, personal resilience and self-confidence as well as appropriate levels of personal flexibility and adaptability, works within a high demand environment without "personalizing" critical comments or criticism, knows where and how he/she can add value. Knowledge of: * Applicable software applications (including Microsoft Office) and modern office procedures, methods, and computer equipment. * CHCS nursing requirements and standards of practice. * Clinical experience and academic expertise to train students in nursing skills. * Federal, State, and local laws, rules, or regulations affecting the current area of nursing practice. * Medical diagnosis and applicable medications. * Mental health nursing practices. * Phlebotomy. * Satori Alternatives to Managing Aggression Certification (SAMA). * Trauma Informed Mental Health Care. Skilled in: * De-escalation and conflict resolution. * Medication training. * Organization and time management. * Performing a variety of duties, often changing from one task to another of a different nature. * Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios. * Suicide prevention. Ability to: * Accurately organize and maintain paper documents and electronic files. * Design, evaluate, update, and implement new and current nursing education curriculum. * Effectively communicate, both verbally and in writing. * Establish and maintain effective working relationships. * Maintain accurate and complete records. * Maintain the confidentiality of information and professional boundaries. * Meet schedules and deadlines of the work. * Monitor patients for adverse reactions to medications. * Respond to patient needs. * Train students in nursing skills. * Understand and carry out oral and written directions. * Verify active order for labs and injections; confirm labs ordered. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance. * Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), and using fingers, hands, feet, legs and torso in various care. 1954 E Houston Monday - Friday 8:30 am - 5:30 pm Code : 6582-2 SALARY RANGE: $102,563.66-$102,563.66