Registered Nurse (RN) - Care Manager
Strive Health
Richmond, VA

RN Care Manager

What We Strive For Strive Health is built for purpose - to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive's model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health's interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done. Why We're Worth the Application * We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America's Best Startup Employers 2023 and 2022, Built In Colorado's Best Places to Work 2022 and 2024, Comparably's Best Places to Work in Denver 2022 and The Tech Tribune's Best Startups in Denver 2022. Additionally, Strive's CEO, Chris Riopelle, has been recognized as one of Denver Business Journal's Most Admired CEOs. * We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups: * Strive Forward - LGBTQ * Underrepresented Minorities * Women and Allies * Parent and Caregivers * We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including: * Flexible time off * Sick time off * Companywide wellbeing days * Two comprehensive EAPs and a variety of mental health tools * Volunteer time off * Leave packages including a sabbatical, parental leave and eight weeks paid for living donor * Professional development * Financial wellness resources * Carrot Fertility and Peloton for all Strivers * We like to have fun by celebrating our successes as a team through team building, company gatherings, experiential incentives, core value awards, a companywide book club and more. * We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care. What You'll Do Strive's RN Care Managers are a critical part of supporting patient care for individuals with Chronic Kidney Disease (CKD) and End-Stage Renal Disease (ESRD). Serving as a vital resource for patients, families, local care teams, and healthcare professionals, the RN Care Manager coordinates services to optimize care delivery. While primarily conducted via telecommunication, this role may necessitate on-site visits to various healthcare settings or patient homes. This hybrid role includes in-home visits based on patient requirements, with potential face-to-face meetings with colleagues and leadership as needed. This role will report to the Lead, RN Care Manager. The Day to Day * Works closely with the care team to craft personalized and thorough care plans addressing the clinical and non-clinical needs of each patient. * Conducts regular assessments onsite and virtually to detect undisclosed medical or social issues and changes in the home environment that could pose risks, promptly referring such matters to the appropriate channels for resolution. * Initiates proactive outreach to patients and/or clinics as outlined in program guidelines to evaluate their status, offer assistance, and address inquiries promptly. * Manages a diverse patient panel, swiftly and accurately evaluating individual needs while adhering to NCQA standards for complex case management. * Communicates updates to the care team and family members, identifying gaps in patient understanding of their health status and delivering tailored education and resources to promote informed decision-making. * Acts as a liaison with dialysis facilities, conveying care plan updates to facilitate smooth transitions in care, and maintains accurate program software records. * Generates and evaluates reports using Strive data platforms to identify trends, anomalies, and areas requiring focus. * Provides culturally sensitive care to meet the diverse needs of Strive patients, fostering collaboration and communication among all clinical team members to enhance care provision. * Utilizes clinical judgment, analytical skills, regular and predictable attendance, and comprehensive knowledge of case management programs to deliver high-quality care. Minimum Qualifications * Associate's degree from accredited school of nursing. * Current Registered Nurse (RN) license in the state of practice. * 3+ years combined of related education, experience, or certification. * Current BLS or CPR Certification required. * Efficient and reliable transportation, including an active driver's license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes. * Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting. * Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms. Preferred Qualifications * 3+ years experience in nephrology, ER, ICU, Cardiac, or Ambulatory Complex case management nursing. * Certified Case Manager (CCM) certification preferred. * Proficiency in computer skills including Microsoft 365 Suite (word, outlook, excel) due to working in a hybrid-remote environment. About You * Experience developing strong patient and family relationships that foster engagement and best outcomes for all aspects of Strive Health's Model of Care. * Demonstrated experience with proactively contacting patients and/or clinic on a frequent basis to assess both clinical and non-clinical needs. * Proficiency with documenting and navigating electronic medical records (EMR) and care plan management. Annual Salary Range: $74,000.00-$90,000.00 Strive Health offers competitive compensation and benefits, including Health insurance, Dental insurance, Vision insurance, 401k Retirement Plan with Employer Match, Life and Accidental Death & Dismemberment insurance, Disability insurance, Health Savings Account, Flexible Spending Account, paid company holidays, in addition to Vacation Time Off. An annual performance bonus, determined by company and individual performance, is available for many roles as aligned to Strive Health guidelines. Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]