Registered Nurse (RN) - Care Manager
Orlando Health
Orlando, FL

Asst Nurse Operations Manager, Winnie Palmer Advance Care Team

Position Summary Job Title: Assistant Nurse Operations Manager Dept: WPH Advance Care Team Status: Full Time Shift: Varies Preferred experience in Women's services or Labor & Delivery. ORLANDO HEALTH WINNIE PALMER HOSPITAL FOR WOMEN AND BABIES Located on the downtown Orlando Health campus, Orlando Health Winnie Palmer Hospital for Women and Babies provides specialized care that covers all facets of women's health, from comprehensive gynecological services and minimally invasive surgeries to general obstetrics and high-risk pregnancies and births. Orlando Health Winnie Palmer welcomes nearly 14,000 babies each year. Our 350-bed hospital includes 142 beds in neonatal intensive care units (NICUs), making Orlando Health Winnie Palmer one of the largest NICUs in the nation. We are proudly the first - and only - hospital in Florida to offer in utero surgery to repair spina bifida. Named a Top Teaching Hospital by The leapfrog Group, our hospital also is proudly recognized as a "Best Children's Hospitals in Neonatology" by U.S. News & World Report and has held Magnet Recognition from the American Nurses Credentialing Center since 2013. Orlando Health Winnie Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you Responsibilities The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes. Essential Functions • Shared 24/7 accountability with Nursing Operations Manager • Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates. • Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement. • Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members. • Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide ppropriate patient care. • Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes. • Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work. • Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed. • Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities. • Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes. • Performs direct patient care activities as required to meet operational needs. • Possesses excellent interpersonal skills and ability to work in a team environment. • Respects the rights and privacy of others and holds staff member information in strict confidence. • Ensures incident reports are completed appropriately and follows up with event reports as needed. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training • Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN). • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred. Licensure/Certification • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Maintain current Basic Life Support (BLS) certification. • May require one or more of the following certifications based on the assigned patient population: o Advanced Cardiovascular Life Support (ACLS) o Pediatric Advanced Life Support (PALS) o Neonatal Resuscitation Program (NRP) Trauma Nurse Core Course (TNCC) Experience Two (2) years of experience as a Registered Nurse in an acute setting Education/Training • Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN). • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred. Licensure/Certification • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Maintain current Basic Life Support (BLS) certification. • May require one or more of the following certifications based on the assigned patient population: o Advanced Cardiovascular Life Support (ACLS) o Pediatric Advanced Life Support (PALS) o Neonatal Resuscitation Program (NRP) Trauma Nurse Core Course (TNCC) Experience Two (2) years of experience as a Registered Nurse in an acute setting The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes. Essential Functions • Shared 24/7 accountability with Nursing Operations Manager • Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates. • Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement. • Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members. • Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide ppropriate patient care. • Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes. • Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work. • Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed. • Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities. • Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes. • Performs direct patient care activities as required to meet operational needs. • Possesses excellent interpersonal skills and ability to work in a team environment. • Respects the rights and privacy of others and holds staff member information in strict confidence. • Ensures incident reports are completed appropriately and follows up with event reports as needed. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures.