Registered Nurse (RN) - Med Surg
One Health Initiative
Winston Salem, NC

RN Triage - Onsite

TITLE: RN Clinical Nurse/Ambulatory JOB CODE: RN Triage - Onsite JOB SUMMARY * The RN Clinical Nurse/Ambulatory provides comprehensive nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in accordance with the AH Medical Group, facility, or department policies, procedures, and/or protocols under the supervision of the nursing leader. The RN Clinical Nurse/Ambulatory assists in maintaining a safe work environment and performs all related job responsibilities in a safe manner. The RN Clinical Nurse/Ambulatory maintains clinical and professional competency as appropriate to the population of patients served. * A registered nurse's practice is guided by the ANA Code of Ethics for Nurses with Interpretive Statements. Essential Functions * Performs telephone triage with diverse patient population. * Assesses needed care and collaborates with patients, and others, to provide clinical solutions. * Provides comprehensive nursing assessment in an untraditional nursing environment. * Actively participates in team conferences and helps assess patient education needs. * Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening. * Notifies designated leadership of operational concerns. Physical Requirements Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions. EDUCATION, TRAINING, AND EXPERIENCE * Graduate from an accredited School of Nursing. BSN preferred. Current Basic Life Support for Healthcare * Provider status according to American Heart Association. * Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. * Additional education, training, certifications, or experience may be required within the department by the nurse leader. * Complies with the requirements for advancement, maintenance, approved certification, and nursing education as outlined in Professional Nurse Clinical Advancement Program. PATIENT POPULAITON SERVED * Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. PROTECTED HEALTH INFORMATION * Will limit access to protected health information (PHI) to the information reasonable necessary to do the job. * Will share information only on a need to know basis for work purposes. * Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.