Registered Nurse (RN) - Manager, Oncology
Saint Charles Bend Medical Center
Bend, OR

RN Manager Radiation Oncology and Integrative Services

Pay range: $137K - $212K, salary position and salary will depend on experience. Radiation Oncology - Bend, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Nurse Manager, Radiation Oncology and Integrative Services REPORTS TO POSITION: Administrative Director, Cancer Services DEPARTMENT: Cancer Services DATE LAST REVIEWED: June 2024 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Cancer Services at St. Charles Health System offers holistic care, including chemotherapy, medical and surgical oncology, radiation therapy, and supportive services like integrative medicine, nutrition, and social work. Our comprehensive approach focuses on the well-being of patients and their families throughout their cancer journey. Additionally, our Rheumatology Department provides specialized care for rheumatic diseases, ensuring patients receive tailored treatment and support. POSITION OVERVIEW: The Nurse Manager, Radiation Oncology and Integrative Services provides operational oversight, promotes collaboration, and ensures cost-effective, patient-centered care. Responsibilities include leadership, caregiver development, policy management, budget oversight, facility maintenance, and participation in Cancer Center initiatives under the Administrative Director's guidance. This position directly manages assigned caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Achieves top percentile ranking in surveys of patient experience, with particular emphasis on dimensions of patients' experiences with clinical teams. Promotes and models evidence-based practices in all clinical care. Helps design and implement standard workflows. Examples - rooming standards, non-stocked medication protocols, and infusion protocols. Leads the development of streamlined cost-effective systems for the management of medical supplies and medications. Systematically implements standards of clinical practice that achieve or exceed the standards for processes of care of the major professional nursing societies appropriate for ambulatory care and infusion therapy. Achieves top percentile ranking on surveys of professional and Caregiver engagement and resilience. Serves as a real-time resource and assists with clinical expertise for staff with problem-solving on patient care, processes, and family issues. Serves as representative for all customers. Ensures that every Caregiver is working at the top of their potential and scope of practice. Conducts quarterly check-ins with direct reports to ensure the completion of same for each RN and MA. Oversees ongoing education, training, and development of clinical staff from onboarding through the entire tenure of their employment with St. Charles. Under the direction of the Service Line Administrator, Administrative Director of Cancer Services and in partnership with the nursing quality, risk and patient safety team, assists with the planning, design, development, and implementation of a Quality & Patient Safety Program. Creates a healing environment that supports all aspects of care, respects the wholeness of the individual, and demonstrates therapeutic presence through attitudes and behaviors that enhance the care experience for patients and caregivers. Facilitates the growth and development of a culturally competent team in the provision of appropriate care to patients and family members who belong to diverse cultural backgrounds. Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control. Provides productivity oversight and review. Hires, directs, coaches, and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals. Provides clear role definition and expectations for clinical staff. Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals. Maintains ongoing communication with staff, department leadership, and others to ensure needs are being met for staff and patients. Engages medical staff to obtain input on the operation of the department and key decisions. Provides and oversees team's delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate. Assures safe and evidence-based delivery of ambulatory care clinical services. Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts, and tools. Supports the vision, mission, and values of the organization in all respects. Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Graduate of an accredited school of nursing. BSN or Master's degree in related field. Preferred: Master of Nursing, other healthcare related master's degree, or business degree. LICENSURE/CERTIFICATION/REGISTRATION: Required: Current licensure with the Oregon State Board of Nursing and BLS. Preferred: National Certification from recognized professional organization relevant field of clinical expertise. EXPERIENCE: Required: Five (5) years related nursing experience. Minimum one (1) year leadership experience. Preferred: Experience in a specialty area of nursing. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: TRAVEL: Must be able to travel to business functions/trainings/meetings and all St. Charles Health System worksites. General: Must have: Excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Strong teamwork and collaborative skills. Ability to effectively reach consensus with a diverse population with differing needs. Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results. Ability to multi-task and work independently. Attention to detail. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Strong analytical, problem solving and decision-making skills. Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboard operation. Occasionally (25%): Standing, walking, bending, stooping/kneeling/crouching, climbing stairs, reaching overhead, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle, ability to hear whispered speech level. Never (0%):  Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds. Exposure to Elemental Factors Occasionally (25%):  Chemical solution for Laboratory Caregivers. Rarely (10%): Wet/slippery area. Never (0%):  Heat, cold, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Variable (United States of America) Is Exempt Position? Yes Job Family: MANAGER Scheduled Days of the Week: Monday-Friday Shift Start & End Time: Varied