Registered Nurse (RN) - Med Surg
State of Pennsylvania
Norristown, PA

Health Care Nurse Surveyor

THE POSITION Would you enjoy a rewarding career that ensures nursing home residents receive proper care? The Department of Health is seeking a motivated Health Care Nurse Surveyor. If you like to work independently, but also collaborate with other professionals using investigative skills to help long-term residents receive quality care, then we want to talk to you! Apply today! DESCRIPTION OF WORK As a Health Care Nurse Surveyor, you will conduct inspections of nursing homes to evaluate the quality of care and services, determine eligibility for licensure, and determine certification for long-term care programs. You will assess quality of life services, investigate complaints, and document survey findings. This role requires strong communication skills to successfully conduct entrance interviews, request survey information from facility administrators, and conduct exit interviews. In addition you will, frequently travel to assigned facilities, prioritize findings of non-compliance, and review facility improvement planning. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. * This position requires statewide travel, overnight travel, and irregular work hours. Overtime may be required as needed. * Telework: Due to the volume of travel required, telework may not be available for this position. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Special Requirements: * All positions require successful completion of the relevant provider-specific federally mandated Surveyor Minimum Qualifications training and Test (SMQT) provided by the Centers for Medicare and Medicaid Services or an equivalent certifying body for the discipline, within one year of hire. * All positions require active authorization to practice as a Registered Nurse in Pennsylvania. * All employees possessing an active temporary practice permit must obtain licensure as a Registered Nurse within the one (1) year period defined by the Pennsylvania State Board of Nursing. * All positions require possession of an active motor vehicle license. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. * Eligibility rules apply. 01 Do you possess a valid driver's license which is not under suspension? * Yes * No 02 If "Yes", please provide the license number, issuing state, and expiration date in the text box below. If "No", please type N/A. 03 Do you possess active authorization to practice as a Registered Nurse in Pennsylvania; or do you possess an active temporary permit to practice as a Registered Nurse in Pennsylvania? * Yes * No 04 If yes, please list the state that issued your license, your license number, and the expiration date. If you answered no to the question above, please type N/A in the box below. 05 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 06 WORK BEHAVIOR 1 - REVIEWS RECORDS FOR COMPLIANCE Reviews records such as patient medical records, dietary service records, client records, staffing records and patterns, administrative board minutes and bylaws, procedures, policies, and written contracts to determine if they are in compliance with all state and federal laws and regulations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have reviewed a variety of patient and facility records as the leader of a team of professionals whose sole purpose was visiting facilities and determining the facility's compliance with state and federal laws and regulations. * B. I have reviewed a variety of patient and facility records as a member of a team of professionals whose sole purpose was visiting facilities and determining the facility's compliance with state and federal laws and regulations. * C. I have performed quality assurance reviews of a variety of patient and facility records within the facility where I worked. These reviews included determining the facility's compliance with state and federal laws and regulations. * D. I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of records you reviewed * Your level of responsibility (team leader, team member, supervisor performing quality assurance reviews, etc.) 08 WORK BEHAVIOR 2 - CONDUCTS INTERVIEWS Interviews patients, residents, medical staff, complainants, witnesses, etc. to ascertain facts and secure information in order to detect possible violations of applicable laws, rules and regulations. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience independently conducting investigatory interviews related to possible violations of laws, rules and regulations. I was responsible for the complete interview process such as planning interviews, developing interview questions, selecting interviewees, taking notes and asking follow-up questions. * B. I have experience assisting others conducting investigatory interviews related to possible violations of laws, rules, and regulations. I was not responsible for the complete interview process. * C. I have experience independently conducting employment, media or other interviews not related to possible violations of laws, rules, and regulations. I was responsible for the complete interview process such as planning interviews, developing interview questions, selecting interviewees, taking notes and asking follow-up questions. * D. I have successfully completed vocational training, college-level or graduate-level course work related to this work behavior such as interviewing, counseling, developmental listening, or evidentiary rules. * E. I have NO experience or training related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of interview(s) you conducted (investigatory, non-investigatory) * Your level of responsibility (planned the whole process, assisted with the process) 10 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University/Training Source * Course Title * Credits/Clock Hours 11 WORK BEHAVIOR 3 - WRITTEN COMMUNICATION Composes investigative reports, responses to inquiries, or other written reports and documents based on interpretations and comprehension of law, case studies, regulations, investigations, and agency goals. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience writing investigative reports, responses to inquiries and other written reports and documents. I was responsible for the accuracy and content of the complete document. * B. I have experience writing portions or sections of investigative reports, responses to inquiries and other written reports and documents. Someone more experienced than I am was responsible for the accuracy and content of the complete document. * C. I have experience preparing basic, routine reports such as weekly or monthly reports, progress reports, or activity reports. * D. I have successfully completed college-level or graduate-level course work related to this work behavior such as technical writing, report writing, or non-fiction writing. * E. I have NO experience or training related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of written documents you prepared (reports, letters, etc.) * Your level of responsibility 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 14 WORK BEHAVIOR 4 - PROVIDES TECHNICAL GUIDANCE Provides technical guidance and consultation to facility staff, administrators, complainants, patients, patient representatives, and the public regarding state and federal laws, rules, and regulations concerning operational licensure/certification requirements for health care facilities. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have been a principal consultant providing technical guidance and consultation services to a variety of personnel such as facility staff, administrators, complainants, patients, patient representatives, and the public regarding licensure/certification requirements for health care facilities. * B. I have served as a member of a team that provided technical guidance and consultation to a variety of personnel such as facility staff, administrators, complainants, patients, patient representatives, and the public regarding licensure/certification requirements for health care facilities. * C. I have read and interpreted state and federal laws, rules and regulations concerning operational licensure/certification requirements for health care facilities; however, I have only provided technical guidance to subordinate staff within the facility where I worked. * D. I have NO experience related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * What state and federal laws, rules and regulations you provided technical guidance on * The job titles/occupations you provided technical guidance to Required Question Agency Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov